Frequently Asked

Questions

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Frequently Asked Questions

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Use & Care

Should I wash my produce first?

What is important is that your produce is completely dry before storing in my Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags®. You do not have to wash your produce before storing. Instead, you should wash your produce just before cooking/eating. The less moisture in the box, the better! If you do choose to wash your produce before storing, make sure you dry your produce off completely before storing.



Do they work in the freezer?

There is no need to use Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® in the freezer. If you are looking for a product to use in the freezer and prevent freezerburn, check out my Debbie Meyer GeniusVac® and Debbie Meyer Genius VacBags®. You can use to vacuum seal frozen goods and prevent freezer burn when used in the freezer. Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® should only be used in the fridge or on the countertop — where ever you would normally store what is inside them.



How do I get the best results?

My Debbie Meyer GreenBoxes™ and Debbie Meyer® Green Bags® are Independent Lab Tested and Proven to Work. Here are some tips to help you get the best results: - Buy the Freshest Produce You Can My Debbie Meyer® GreenBags® and Debbie Meyer GreenBoxes™ slow down the ripening process -- they don't reverse it. - Only Buy the Flattest Salad Bags When buying bagged salad, only buy the flattest bags. Puffy, "air-filled" bags are the result of ethelyne gas build-up, which is a visual indicatior that the salad inside is inflated with ethylene gas and is going bad. Only buy salad bags that are flat, and your salad will last longer. - Remove Original Packaging When you get home, remove your produce from its original packaging and make sure it is completely dry before storing it in my GreenBoxes and GreenBags. - Keep it Dry Produce naturally lets off moisture as it ripens, even if the ripening process is being slowed down in my Debbie Meyer GreenBoxes™ or Debbie Meyer® GreenBags®. Moisture can also be caused by damp produce or by temperature differences between the produce and the box. When you see moisture, simply wipe it out with a paper towel. - Store in Normal Location Once it is in my Debbie Meyer GreenBox™ or Debbie Meyer® GreenBags®, store exactly where you would normally keep your produce -- on the countertop, in the fridge, or in the pantry, depending on what produce is inside. - Do Not Freeze My Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® are NOT meant for freezer use. For a frozen food solution, try my Debbie Meyer GeniusVac® and Debbie Meyer GeniusVac Bags®, to prevent freezer burn!



Should I remove produce from its original packaging before storing in your Debbie Meyer GreenBox™ or Debbie Meyer® GreenBag®?

Yes! As soon as your bring your produce home, take it out of its original packaging and store it in either my Debbie Meyer GreenBoxes™ or Debbie Meyer® Greenbags®



How do I clean my boxes and bags?

Debbie Meyer GreenBoxes™ are top-rack dishwasher-safe and can also be cleaned in the sink with dish soap and water. Debbie Meyer™ Green Bags™ can be rinsed if needed, and dried with a dish rag or paper towel. My proprietary formulation is part of the construction of the box and bag; you can not wash out or wear out its effectiveness, so wash them and worry not! Just make sure my products are completely dry before you store produce inside them.



How and where do I store them?

When in use, keep your Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® in the fridge, pantry, or countertop -- where ever you would normally store the fruits, vegetables, or baked goods that are inside them. When not in use, Debbie Meyer® GreenBoxes™ and their lids can be stored and nested neatly. If you remove the lids and stack boxes of the same size, nest your small boxes inside your larger ones, and stack the lids separately, my boxes should take up very little room in your pantry or cabinet.



How should I choose my produce?

— Choose the freshest produce you can and examine carefully for signs of bruising (bruised produce will rot more rapidly) and possible signs of mold. In particular, with strawberries and similar items, turn the container over and examine the bottom berries for signs of squashing, damage or mold growth. — Debbie Meyer® GreenBoxes™ and Debbie Meyer® GreenBags® do not reverse the ripening process, but they do slow down the ripening process. Ripening is affected by local conditions like heat, humidity, light/dark, and other factors. — Moisture is a natural part of produce and breads, and moisture may occur in the bags or boxes. If you see this, just dry the moisture in the bag or box with a paper towel. All produce contains moisture. So, the exact length of time produce will last in the boxes depends on these conditions, too. — Also, Supermarkets sometimes get produce in that has had an Ethylene gas treatment to start the ripening, because the produce was picked and shipped green from a foreign country (particularly bananas). That can dramatically affect how produce ripens. So, the exact length of time that the produce will last in the Bags depends on these conditions too. — It also depends on how ripe the produce was or how fresh the bread was when it was placed in the box and how long it has been preserved in transit or in the store before you bought it.



Can I microwave my Debbie Meyer® GreenBoxes™?

Debbie Meyer GreenBoxes™ are microwave safe.



General Info

Where are they manufactured?

Proudly Made in the USA!



How do they work?

Fruits and Vegetables release ethylene gas during the natural ripening process after harvest. Exposure of the Produce to this gas accelerates aging and deterioration. Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® are made with a proprietary formulation of natural ingredients that are proven in Independent Laboratory testing to create a beneficial storage environment that extends the life of Fruit and Vegetables. Debbie Meyer GreenBoxes™ also contain added proprietary natural freshness agents and are proven in Independent Laboratory testing to keep Baked Goods and Snacks fresh longer as well. Store in the pantry, on the counter or in the fridge, wherever you would normally keep the contents.



Are they safe?

Yes, Debbie Meyer Greenboxes™ and Debbie Meyer® GreenBags® are BPA free, Independent Lab Tested and proven to work. All ingredients are safe, natural, and effective. Certified FDA GRAS (Generally Recognized As Safe), certified food grade and proudly Made in America!



How long will my produce last?

This depends on the age and condition of the produce and baked goods when you bought them. Some produce travels great distances over a period of time to get to the supermarkets. Debbie Meyer® GreenBags® will help to extend the life of produce compared to regular storage methods. Debbie Meyer GreenBoxes™ will help to extend the life of produce, baked goods, and snacks compared to regular storage methods. Remember, for best results, the produce must be dry and also in the early stages of ripening; this way the boxes will work best and you will get positive results. Test them yourself by keeping some produce in the boxes and some out of the boxes and compare how long they last. Store on the counter or in the fridge, wherever you would normally store them.



What's the difference between Debbie Meyer® GreenBags® and Debbie Meyer GreenBoxes™?

Both products help extend the life of produce compared to regular storage methods. Debbie Meyer® GreenBags® keep fruits, vegetables and flowers fresh longer. Debbie Meyer GreenBoxes™ keep fruit, vegetables, baked goods and snacks fresh longer. They are also great for fragile items like raspberries and blueberries that can get damaged in bags. Debbie Meyer Greenboxes™ and Debbie Meyer® GreenBags® are BPA free, Independent Lab Tested and proven to work. All ingredients are safe, natural, and effective. Certified FDA GRAS (Generally Recognized As Safe), certified food grade and proudly Made in America!



How many have been sold?

Since originally launching in 2005, my Debbie Meyer® GreenBags® have sold over 1 billion bags worldwide! My Debbie Meyer GreenBoxes™ launched in 2006, and has topped hundreds of millions of boxes sold worldwide!



Where to Buy

Where can I buy your products?

You can order from online retailers and see a list of official brick and mortar retailers on my "Order Now" page located here



I saw your product (or a similar product) at the flea market, will it work?

BEWARE! There are a lot of scam artists out there who have copied the design of Debbie's packaging and (even use her face and logos illegally) to sell extremely poor quality fakes of her products that do not work. These fakes do not contain my proprietary blend of natural substances, have no Active Storage properties, are not made in the USA, are not FDA approved, and are simply cheap plastic of unknown origin and may be dangerous to your health. We have been working with the assistance of the F.B.I. as well as U.S. customs to stop these criminal scammers. The best way to ensure you get a REAL, Official Debbie Meyer® product is to order directly from our list of online retailers, or purchase from one of our many brick and mortar retail partners, all of which can be viewed here.



Other Questions

My package was missing something/I need assistance with an order

Please email cs@debbiemeyer.com and we will resolve this issue for you.



I need replacement lids/boxes

If you do ever need a replacement for any reason, please contact Customer Service at cs@debbiemeyer.com and we will try to resolve this for you. Your food will be just fine even if the lid is not airtight, as long as it is in the box and the lid (regardless of damage) is placed gently on top.



Moisture Buildup

There are several possible reasons for excess moisture build-up in the Debbie Meyer GreenBoxes™. 1.) Wet Produce: One cause is wet produce (washed and not completely dried), or produce that has been watered by retail outlets to give produce a fresher look. 2.) Temperature Differences: Fresh produce purchased at a farmer's market or picked fresh from the garden tends to be warm, usually in excess of 80 degrees. Warm produce placed in a cool box causes condensation. Cool produce placed in a warm box can do the same. 3.) Ripening Process: Finally, all produce naturally contains moisture and will release some as it ages and ripens. If you see moisture, simply wipe it dry with a paper towel. This will ensure effective preservation.



I have a different question. How can I contact you?

You can email our Customer Service at cs@debbiemeyer.com



Will you sell them in other colors?

We currently have no plans to sell in other colors, but if this changes, we will let you know on our Facebook, Instagram, and all other platforms.



 

Frequently Asked Questions

about

Use & Care

Should I wash my produce first?

What is important is that your produce is completely dry before storing in my Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags®. You do not have to wash your produce before storing. Instead, you should wash your produce just before cooking/eating. The less moisture in the box, the better! If you do choose to wash your produce before storing, make sure you dry your produce off completely before storing.



Do they work in the freezer?

There is no need to use Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® in the freezer. If you are looking for a product to use in the freezer and prevent freezerburn, check out my Debbie Meyer GeniusVac® and Debbie Meyer Genius VacBags®. You can use to vacuum seal frozen goods and prevent freezer burn when used in the freezer. Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® should only be used in the fridge or on the countertop — where ever you would normally store what is inside them.



How do I get the best results?

My Debbie Meyer GreenBoxes™ and Debbie Meyer® Green Bags® are Independent Lab Tested and Proven to Work. Here are some tips to help you get the best results: - Buy the Freshest Produce You Can My Debbie Meyer® GreenBags® and Debbie Meyer GreenBoxes™ slow down the ripening process -- they don't reverse it. - Only Buy the Flattest Salad Bags When buying bagged salad, only buy the flattest bags. Puffy, "air-filled" bags are the result of ethelyne gas build-up, which is a visual indicatior that the salad inside is inflated with ethylene gas and is going bad. Only buy salad bags that are flat, and your salad will last longer. - Remove Original Packaging When you get home, remove your produce from its original packaging and make sure it is completely dry before storing it in my GreenBoxes and GreenBags. - Keep it Dry Produce naturally lets off moisture as it ripens, even if the ripening process is being slowed down in my Debbie Meyer GreenBoxes™ or Debbie Meyer® GreenBags®. Moisture can also be caused by damp produce or by temperature differences between the produce and the box. When you see moisture, simply wipe it out with a paper towel. - Store in Normal Location Once it is in my Debbie Meyer GreenBox™ or Debbie Meyer® GreenBags®, store exactly where you would normally keep your produce -- on the countertop, in the fridge, or in the pantry, depending on what produce is inside. - Do Not Freeze My Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® are NOT meant for freezer use. For a frozen food solution, try my Debbie Meyer GeniusVac® and Debbie Meyer GeniusVac Bags®, to prevent freezer burn!



Should I remove produce from its original packaging before storing in your Debbie Meyer GreenBox™ or Debbie Meyer® GreenBag®?

Yes! As soon as your bring your produce home, take it out of its original packaging and store it in either my Debbie Meyer GreenBoxes™ or Debbie Meyer® Greenbags®



How do I clean my boxes and bags?

Debbie Meyer GreenBoxes™ are top-rack dishwasher-safe and can also be cleaned in the sink with dish soap and water. Debbie Meyer™ Green Bags™ can be rinsed if needed, and dried with a dish rag or paper towel. My proprietary formulation is part of the construction of the box and bag; you can not wash out or wear out its effectiveness, so wash them and worry not! Just make sure my products are completely dry before you store produce inside them.



How and where do I store them?

When in use, keep your Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® in the fridge, pantry, or countertop -- where ever you would normally store the fruits, vegetables, or baked goods that are inside them. When not in use, Debbie Meyer® GreenBoxes™ and their lids can be stored and nested neatly. If you remove the lids and stack boxes of the same size, nest your small boxes inside your larger ones, and stack the lids separately, my boxes should take up very little room in your pantry or cabinet.



How should I choose my produce?

— Choose the freshest produce you can and examine carefully for signs of bruising (bruised produce will rot more rapidly) and possible signs of mold. In particular, with strawberries and similar items, turn the container over and examine the bottom berries for signs of squashing, damage or mold growth. — Debbie Meyer® GreenBoxes™ and Debbie Meyer® GreenBags® do not reverse the ripening process, but they do slow down the ripening process. Ripening is affected by local conditions like heat, humidity, light/dark, and other factors. — Moisture is a natural part of produce and breads, and moisture may occur in the bags or boxes. If you see this, just dry the moisture in the bag or box with a paper towel. All produce contains moisture. So, the exact length of time produce will last in the boxes depends on these conditions, too. — Also, Supermarkets sometimes get produce in that has had an Ethylene gas treatment to start the ripening, because the produce was picked and shipped green from a foreign country (particularly bananas). That can dramatically affect how produce ripens. So, the exact length of time that the produce will last in the Bags depends on these conditions too. — It also depends on how ripe the produce was or how fresh the bread was when it was placed in the box and how long it has been preserved in transit or in the store before you bought it.



Can I microwave my Debbie Meyer® GreenBoxes™?

Debbie Meyer GreenBoxes™ are microwave safe.



General Info

Where are they manufactured?

Proudly Made in the USA!



How do they work?

Fruits and Vegetables release ethylene gas during the natural ripening process after harvest. Exposure of the Produce to this gas accelerates aging and deterioration. Debbie Meyer GreenBoxes™ and Debbie Meyer® GreenBags® are made with a proprietary formulation of natural ingredients that are proven in Independent Laboratory testing to create a beneficial storage environment that extends the life of Fruit and Vegetables. Debbie Meyer GreenBoxes™ also contain added proprietary natural freshness agents and are proven in Independent Laboratory testing to keep Baked Goods and Snacks fresh longer as well. Store in the pantry, on the counter or in the fridge, wherever you would normally keep the contents.



Are they safe?

Yes, Debbie Meyer Greenboxes™ and Debbie Meyer® GreenBags® are BPA free, Independent Lab Tested and proven to work. All ingredients are safe, natural, and effective. Certified FDA GRAS (Generally Recognized As Safe), certified food grade and proudly Made in America!



How long will my produce last?

This depends on the age and condition of the produce and baked goods when you bought them. Some produce travels great distances over a period of time to get to the supermarkets. Debbie Meyer® GreenBags® will help to extend the life of produce compared to regular storage methods. Debbie Meyer GreenBoxes™ will help to extend the life of produce, baked goods, and snacks compared to regular storage methods. Remember, for best results, the produce must be dry and also in the early stages of ripening; this way the boxes will work best and you will get positive results. Test them yourself by keeping some produce in the boxes and some out of the boxes and compare how long they last. Store on the counter or in the fridge, wherever you would normally store them.



What's the difference between Debbie Meyer® GreenBags® and Debbie Meyer GreenBoxes™?

Both products help extend the life of produce compared to regular storage methods. Debbie Meyer® GreenBags® keep fruits, vegetables and flowers fresh longer. Debbie Meyer GreenBoxes™ keep fruit, vegetables, baked goods and snacks fresh longer. They are also great for fragile items like raspberries and blueberries that can get damaged in bags. Debbie Meyer Greenboxes™ and Debbie Meyer® GreenBags® are BPA free, Independent Lab Tested and proven to work. All ingredients are safe, natural, and effective. Certified FDA GRAS (Generally Recognized As Safe), certified food grade and proudly Made in America!



How many have been sold?

Since originally launching in 2005, my Debbie Meyer® GreenBags® have sold over 1 billion bags worldwide! My Debbie Meyer GreenBoxes™ launched in 2006, and has topped hundreds of millions of boxes sold worldwide!



Where to Buy

Where can I buy your products?

You can order from online retailers and see a list of official brick and mortar retailers on my "Order Now" page located here



I saw your product (or a similar product) at the flea market, will it work?

BEWARE! There are a lot of scam artists out there who have copied the design of Debbie's packaging and (even use her face and logos illegally) to sell extremely poor quality fakes of her products that do not work. These fakes do not contain my proprietary blend of natural substances, have no Active Storage properties, are not made in the USA, are not FDA approved, and are simply cheap plastic of unknown origin and may be dangerous to your health. We have been working with the assistance of the F.B.I. as well as U.S. customs to stop these criminal scammers. The best way to ensure you get a REAL, Official Debbie Meyer® product is to order directly from our list of online retailers, or purchase from one of our many brick and mortar retail partners, all of which can be viewed here.



Other Questions

My package was missing something/I need assistance with an order

Please email cs@debbiemeyer.com and we will resolve this issue for you.



I need replacement lids/boxes

If you do ever need a replacement for any reason, please contact Customer Service at cs@debbiemeyer.com and we will try to resolve this for you. Your food will be just fine even if the lid is not airtight, as long as it is in the box and the lid (regardless of damage) is placed gently on top.



Moisture Buildup

There are several possible reasons for excess moisture build-up in the Debbie Meyer GreenBoxes™. 1.) Wet Produce: One cause is wet produce (washed and not completely dried), or produce that has been watered by retail outlets to give produce a fresher look. 2.) Temperature Differences: Fresh produce purchased at a farmer's market or picked fresh from the garden tends to be warm, usually in excess of 80 degrees. Warm produce placed in a cool box causes condensation. Cool produce placed in a warm box can do the same. 3.) Ripening Process: Finally, all produce naturally contains moisture and will release some as it ages and ripens. If you see moisture, simply wipe it dry with a paper towel. This will ensure effective preservation.



I have a different question. How can I contact you?

You can email our Customer Service at cs@debbiemeyer.com



Will you sell them in other colors?

We currently have no plans to sell in other colors, but if this changes, we will let you know on our Facebook, Instagram, and all other platforms.



 

Frequently Asked Questions

about

Debbie_Meyer_GeniusVac%C2%AE_edited.png

How does it work?

The Debbie Meyer GeniusVac® saves time and money by allowing you to buy your food in bulk, splitting into portions and/or freezing, without the worry of it losing flavor or freshness. Simply place the vac’s suction tip onto the bag’s air valve and press the button to vacuum seal in flavor and freshness. Each bag has a zip closure and an air valve so you can remove only what you need and then re-vacuum seal the bag.



Are the bags reusable?

Yes, Debbie Meyer GeniusVac Bags® are reusable. We do not recommend that you reuse them when storing items such as raw meats, poultry and fish.



Can I freeze and store liquids?

We recommend that you do not use these for freezing and storing liquids like soup, however they are great for marinated meats and fish!



Does it prevent freezer burn?

Vacuum packing in the Debbie Meyer GeniusVac Bags®, using the convenient and portable, battery operated, Debbie Meyer GeniusVac® will help eliminate freezer burn, by preventing dehydration and preventing cold dry air coming into contact with the frozen food.



Can these be used for items such as flour, coffee and other items that I will not freeze?

Yes, the Debbie Meyer GeniusVac® vacuum seal food storage system works perfectly for items that you keep in you pantry. Try them on fresh cookies, crackers, flour, coffee, nuts and more!



Can I travel with the Debbie Meyer GeniusVac®?

Yes. People always tell us how they love to pack the Debbie Meyer GeniusVac® in their suitcase when they travel. You can shrink down outfits and seal cosmetic and vanity items perfectly. Can be used at home or take it with you – traveling, camping, boating, picnics - without having to search for electric outlets.



 

Frequently Asked Questions

about

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Are they safe for children to use?

Yes, the blades have no sharp edges, and is safe for people of any age to use. Kids cut their own birthday cakes safely!



What are the blades made out of?

The Debbie Meyer CakeCutter™ blades are made out of stainless steel.



Can I adjust the size piece of cake I cut with the Debbie Meyer CakeCutter™?

Yes, you can easily adjust the size piece of cake you cut, from a giant piece to sliver.



What kind of items can I cut with the loaf-style Debbie Meyer CakeCutter™?

You can cut many items with this unique cutter - loaf style cakes like banana bread, short bread, lemon cake, zucchini bread, etc. You can also use it to cut ice-cream cakes and brownie cakes. Use it as well for savory items like meatloaf!